Getting Comfortable With Conflict Management

Program Summary

Getting Comfortable With Conflict Management helps managers diagnose and assess workplace conflicts to remain calm and professional under uncomfortable situations. The leader further develops the ability to embrace, resolve and manage conflicts efficiently required for better everyday workplace relations.

Program Objective

1.  Identify typical conflict scenarios faced at the workplace and understand how conflict impacts productivity

2.  Find the potential causes of workplace conflicts and narrow it down to the dominant cause.

3.  Apply different conflict resolution styles in different business situations.

4.  Practice constructive dialogues that lead to collaboration between stakeholders.