Program Summary
Relationship Based Selling Skills elevates sales professionals from the dichotomy of following internal process or chasing targets. The program engages the professionals with result oriented, application-based sales tools to revitalize the selling approach.
Program Objective
- 1. Commit to assess the need, wants and knowledge of your customers and build a deeper understanding of their industry.
- 2. Understand how internal and external stakeholders impact your project.
- 3. Learn how to deal with multiple stakeholders with divergent interests.
- 4. Manage stakeholder expectations of quality, performance and others.
- 5. Understand the need to communicate your strategy to project team, the customer and other stakeholders.
- 6. Resolve conflict and competing priorities through Constant communication.
- 7. Nurture project public relations while overcoming internal hurdles.
- 8. Delegate to empower and build trust in the team.
- 9. Contain expectations through effective status reporting and progress meetings.